The fourth principle of Lean is to ‘establish pull’, which means to set your systems up to meet customer needs at the time and rate they need it. Your coffee at the cafe is made to order. It’s not pre-made coffee, retrieved from a shelf that you’re served. You want your coffee fresh, hot, and served…
This is part 3 in the series of explaining What is lean. I’ve covered that Lean is an approach to align your business to meet your customers’ needs. Part 1 addresses the first principle of putting your customer first. Part 2 dealt with the second principle of Mapping your Value Stream Part 3 is where…
This is part 2, of the blog answering the question recently put to me “What is lean?”. In essence; Lean is an approach to align your business to meet your customers needs. In part 1, we addressed the first principle of lean putting your customer first – and this strictly means understanding value from your…
This blog was supposed to cover all the lean principles, however, as I got into it, I felt it was more important to explain the principle in-depth, so it is useable information, rather than something you could look up online. I will follow with each of the principles in subsequent blogs. You might have heard…
We’ve all seen these puzzles over the years. We pride ourselves on being able to sort out the best route for the mouse to take to get quickly to the cheese. The puzzle is arranged with dead-ends, which we don’t find out about until we are too deep into the maze. Invariably the route that…
Dick Beckhard and Reuben Harris described the change formula in an article and attribute its creation to David Gleicher. Robert A. Gallagher 2005. C = D x V x F > R Change occurs when Dissatisfaction X Vision X First Steps that is greater than the Resistance. If you are seeking some significant, system-wide change…
My online website has served as an extended business card for many years, outlining services offered to clients. Like many, almost all my work has been driven by word of mouth and repeat customers. However, the website needed an overhaul, as it has been unloved for too long. Upgrading the website has been an interesting…